Privacy Policy

Last updated: November 2026

1. Who we are

Konsierz Lacaz is the controller of the personal data described here, in line with the Mauritius Data Protection Act 2017.

2. Data we collect

Contact details (such as your name and WhatsApp number), your dates, address and access details, and information about your pets, shared by you when you contact us or book.

3. How we use it

To reply to you, prepare quotes, deliver the service, keep you updated and meet legal obligations. We do not sell your data.

4. WhatsApp and cookies

Chatting with us on WhatsApp is subject to WhatsApp’s own terms and privacy policy. This website does not use advertising cookies; it only stores your language choice in your browser. Our hosting provider (Cloudflare) may process technical data such as IP addresses to deliver and secure the site. Cloudflare Turnstile checks that visitors are human when they tap the WhatsApp button. This website loads its fonts from Google Fonts, so your browser connects to Google’s servers and your IP address is shared with Google when the page loads. Google’s handling of this data is governed by its own privacy policy.

5. Retention and security

We keep data only as long as needed for the service and legal purposes, and take reasonable measures to protect it, including limiting access to property details.

6. Your rights

You may ask to access, correct or delete your data, or object to its use, by messaging us on WhatsApp. You may also contact the Data Protection Office of Mauritius.